Car or truck was soiled when picked up. We rented a "Chevy tahoe or identical" from Kayak and obtained a toyota 4runner. Not comparable in my brain - they didnt even have tahoe's.
We ended up instructed that there would be no upgrade cost, Nevertheless they lied to us.They said it absolutely was our term versus the brokers and we had initialed an upgrade. Worst rental car experience of our existence.
Pros: The employee was pretty pleasant-within the crack of Dawn. She did her task rapidly and effectively and gave me instructions regarding what transpired and wherever I needed to go and regarding the shuttle. And wished me a superb day.Really pleasant and friendly. The shuttle driver was quite delighted and chatty and prompt.
Professionals: The automobile was thoroughly clean but experienced a cigarette burn mark to the seat and massive scratch to the doorway and not a soul was there at consider to annotate the hurt.
for the reason that I wasnt capable to select it up punctually They only gave my automobile away without the need of notifying me in any way. There were zero other automobiles to hire in all of Denver so my spouse and children needed to generate 3 several hours out of their way to choose us up. The customer care people today have been horrible and the entire experience was a nightmare. I won't ever use kayak, priceline, or hertz once again
Disadvantages: That we compensated for an outsized crossover SUV such as a Jeep patriot and after that acquired to DIA and were being supplied merely a Jeep Renegade and experienced to pay for A further $one hundred that we had been offered for in the first place.
After ending inside, we were informed to choose an automobile from tons A, B, and C, but after we went outdoors there have been no automobiles in These tons so we had to attend to speak to someone yet again. Once we last but not least received an automobile (a bigger one particular than we compensated for, which was good and type of enjoyment, besides the fact that we eventually paid out additional in fuel), it appeared like it hadn't been cleaned. There were half a dozen vacant drinking water bottles during the back again seat.
Pros: Extensive wait around at sign in (Denver intl airport). look at superb. felt like I used to be bullied into getting insurance coverage but i spoke towards the supervisor/supervisor at check out and he credited my acct. said insurance coverage is usually optional. All in all a very good encounter. car or truck was great, clear.
Thrifty proudly instructed me I could find any vehicle during the "intermediate" measurement row but there was only one car to pick from After i went basics out to choose my auto.
Was pleasantly surprised when the counter male claimed we could take the vehicle straight away, and even more delighted once we had been supplied a absolutely free improve from compact to SUV! Counter male was fantastic and bought us over the highway quickly, motor vehicle was clean up and comfortable without concerns through the trip, and there have been no surprises the next day after we returned the car and paid out.
Drawbacks: Couldn't connect to the WiFi within the pickup level. So happy there was an attendant on obligation. She says this transpires somewhat often. It would have been a real disaster if we might have arrived late and no one was there.
Right after finishing inside of, we were being instructed to pick a car or truck from a lot A, B, and C, but whenever we went exterior there have been no cars and trucks in Individuals lots so we experienced to wait to speak to somebody all over again. Once we finally obtained a car (A much bigger a single than we compensated for, which was wonderful and sort of enjoyment, aside from the fact that we ultimately compensated more in gasoline), it seemed like it hadn't been cleaned. There have been half a dozen empty h2o bottles during the back again seat.
Execs: Thrifty not just experienced the most effective price tag with the rental of a little motor vehicle, but ... a) another person brought the vehicle into the doorway for me for the reason that I am handicapped, b) what was to get a 16 day view it trip was Lower brief because of a loved ones unexpected emergency.
Disadvantages: Aggressive force to purchase the fuel tank possibility and coverage. I had to say NO four moments for every. The person in the desk was Obviously properly trained to help make inaccurate statements. No wonder that Fox contains a poor standing.